SAP User Experience Management by Knoa Bert Caryn
Drive adoption and effective use of SAP software to maximize the value of your investment.
The SAP® User Experience Management application by Knoa can provide the visibility to drive adoption and optimize your workforce. SAP UEM offers insight on how employees interact with SAP applications, helps measure impact on day-to-day operations and ultimately, increases adoption to realize efficiencies and save money. Organizations can identify complexities of key business functions, and deliver a roadmap to enable users to be more productive, responsive and engaged.
Maximize Your SAP Investment
SAP UEM by Knoa optimizes the performance of your SAP applications and the people using them. SAP UEM offers insight on how employees interact with enterprise applications through the collection and consolidation of data – separating real problems from subjective opinions – allowing you to identify specific areas for improvement and take corrective action to ensure the maximum return on your software investment.
End User Experience Metrics for SAP
With SAP UEM by Knoa, you can measure application adoption and utilization, user experience and performance, and step by step executions of business workflows – all from a true end user perspective. In doing so, you can identify training opportunities, application usability or performance issues, process improvement opportunities, and process compliance issues. Knoa’s user analytics give you the ultimate visibility into the factors impacting your workforce productivity, so you can make data-driven decisions.
Support for your Entire SAP Landscape
SAP UEM is a patented front end monitoring technology that provides user experience metrics for all SAP business modules, including finance, HR, supply chain, sales and distribution, customer relationship management, and others. With SAP UEM by Knoa, you can get a complete view of user and application performance across your entire SAP landscape.
SAP UEM by Knoa works with:
Your S/4HANA deployment (using the latest user interface technology such as SAPUI5, Fiori, or Screen Personas), as well as your legacy environment (using SAP GUI, SAP Portal, or Netweaver Business Client)
Your SAP solutions deployed on premises (e.g. HCM) or in the cloud (e.g. SuccessFactors), seamlessly monitored by the same UEM installation
Your entire spectrum of end points, including desktops, laptops, mobile devices, or virtualized environments
Our Knoa related services
As a Regional Delivery Partner for Knoa we offer four services.
Focus on value
bridgX offers a number of capabilities and service options to empower you to maximize the benefits of using Knoa UEM, achieve excellence in end-user experience management and realize the full value of your enterprise software investment.
bridgX offers end-to-end implementations services from the planning phases through launch and enablement. Implementations often times require a customized approach. bridgX’s technical services team delivers tailored implementation services to help you successfully adopt Knoa UEM into your unique IT environment.
bridgX strategizes to build blueprints to ensure product adoption within your organization. The team members are highly trained business analysts with various specializations including sales, HR, and supply chain management. They link data with business objectives helping users of Knoa software understand the data patterns and baseline trends.
bridgX offers a comprehensive library of solutions for various industry verticals. Our team customizes your needs by leveraging a rich pool of best practices gathered over years working with a vast array of businesses across many industries. We specialize in HR.
Let’s Get Started
Learn how User Experience Management can significantly improve the utilization and profitability of your enterprise software investment.