According to LNS Research, taking user experience into account before, during and after deployment is critical to technology adoption. And if your company is considering an SAP S/4HANA software migration, you might be wondering where to start and how to execute your plan successfully. Understanding how user experience will be impacted – whether in a positive or negative way – can be important for project planning and ultimate outcomes. Here’s our suggestion: start by monitoring your users’ experiences in the implemented software today, so you can identify exactly the areas or processes that are causing the most problems right now. Then, use these benchmarks to guide your SAP S/4HANA implementation to measure success with the new user experience.
Knoa User Experience Management (UEM) Delivers Key Analytics
Knoa software provides a unique array of user analytics to support organizations in developing a user-centric SAP S/4HANA migration strategy. Feedback from customer engagements confirms that User Experience Management accelerates project timelines and provides benchmark data to measure ROI. Additionally, it helps increase user adoption and retention, two key areas that have a direct impact on workforce optimization.”
2 upcoming Knoa webinars!
Join Knoa for an exclusive two-part Webinar series that will help you create a toolkit for your next migration project.
In the first session, Wednesday October 19, 2016, you will discover how to find insights within your users’ day-to-day experiences to create the best technology for your business. Customers will discuss their unique business case and how user experience management tools helped them redefine their SAP S/4HANA migration.
In the second session, Wednesday November 16, 2016, you will hear how to turn these experiences into a learning plan that is specific to your unique scenario and ensure full adoption across the business.